Google review cards for dental practices.
Patients pick a dentist on trust, and reviews are where they look for it. A card at the front desk asks at checkout, without a follow-up message to chase.
Why the review does not get written.
Few people enjoy a dental visit enough to write about it unprompted, and a practice has to be careful with patient information. The request needs to be simple, voluntary and made in person.
Where the card goes.
- At the front desk
- Beside the card reader, where patients pay and book their next appointment.
- At the treatment coordinator's desk
- For longer courses of treatment, the end of the final appointment is a natural point to ask.
- In the waiting room
- Returning patients have an opinion already. A card on the table gives them something to do with the wait.
When to ask.
- At checkout, after a visit that went well.
- When a patient thanks the dentist or the hygienist by name.
- At the end of a course of treatment, when the result is visible.
Worth knowing.
- When you reply to a review in public, do not confirm that the reviewer is a patient and do not mention treatment. Privacy rules for health information apply to replies; check the rules for your country.
- Do not offer a discount, a gift or a prize draw entry for a review. Google's policy forbids it, and professional rules often do too.
- The private feedback form lets an unhappy patient reach the practice manager directly. Nobody is blocked from posting on Google.
Questions from dental practices.
Read next.
- How the card works, step by step
- Pricing for the subscription, the one-time membership and extra cards
- What the card and the dashboard do
- Make a free printable sign with a QR code
Other businesses: Restaurants, Cafes and coffee shops, Salons and barbers, Auto repair shops, Gyms and fitness studios, Retail shops, Home services.
Put a card on the counter this week.
Setup takes about ten minutes. Cards arrive already linked to your account.