Google review cards for restaurants.
Guests decide what they think of a meal before the bill arrives. A card on the table lets them say so on Google while they are still in the room.
Why the review does not get written.
Most guests who enjoyed a meal mean to leave a review and forget by the time they are home. A printed link on a receipt asks them to type an address later. A card on the table asks for one tap now.
Where the card goes.
- On the table
- A card beside the condiments or the menu holder is in reach for the whole meal. Each card has its own link, so the dashboard shows which tables earn taps.
- With the bill
- Hand the card over with the bill folder or the card machine. The guest already has their phone out to pay.
- At the host stand or the till
- For counter service and takeaway, one card by the till catches guests while they wait for the order.
When to ask.
- When a guest says the meal was good, point to the card and ask if they would say so on Google.
- When the bill is paid and the table is relaxed, not while food is still coming.
- At collection for takeaway orders, while the bag is being packed.
Worth knowing.
- Do not offer a free drink, a dessert or a discount for a review. Google's policy forbids rewards for reviews.
- Ask every guest in the same way. Asking only the tables that looked happy is selective asking, which Google's policy also forbids.
- A guest who picks a low rating is offered a private note to you first, so a manager can put a bad evening right. The link to Google stays on the page.
Questions from restaurants.
Read next.
- How the card works, step by step
- Pricing for the subscription, the one-time membership and extra cards
- What the card and the dashboard do
- Make a free printable sign with a QR code
Other businesses: Cafes and coffee shops, Salons and barbers, Dental practices, Auto repair shops, Gyms and fitness studios, Retail shops, Home services.
Put a card on the counter this week.
Setup takes about ten minutes. Cards arrive already linked to your account.