Google review cards for gyms and fitness studios.
Members come back several times a week, so you have many chances to ask. A card at reception makes each of them a ten-second job.
Why the review does not get written.
A gym's happiest members are its regulars, and regulars walk straight past reception. People comparing gyms read reviews for the things a tour does not show: how busy it gets, how clean it is, what the coaches are like.
Where the card goes.
- At reception
- Beside the check-in point, where every member passes on the way in and out.
- At the studio door
- For class-based studios, a card by the door catches people as they leave a session.
- At the cafe or smoothie bar
- If you have one, it is the place where members stop and stand still.
When to ask.
- After a class, while people are still pleased with themselves.
- When a member reaches a milestone and tells a coach about it.
- When a member renews or upgrades.
Worth knowing.
- Free sessions, merchandise and prize draws for reviews are rewards, and Google's policy forbids them.
- Ask members across the board, not only the ones a coach knows will be glowing.
- A member who picks a low rating is offered a private note first, which is a useful early warning on equipment, cleanliness or crowding. The Google link stays on the page.
Questions from gyms and fitness studios.
Read next.
- How the card works, step by step
- Pricing for the subscription, the one-time membership and extra cards
- What the card and the dashboard do
- Make a free printable sign with a QR code
Other businesses: Restaurants, Cafes and coffee shops, Salons and barbers, Dental practices, Auto repair shops, Retail shops, Home services.
Put a card on the counter this week.
Setup takes about ten minutes. Cards arrive already linked to your account.